Tetras Double 4FT6 Metal Bed frame
We purchased this bed for our 20 year old son, who had recently moved away from home due to his work.
The bed was fine when delivered, he put it together and was fine for a couple of days. Then the metal part of the bed base started to bend, resulting in the metal support legs sticking out at an angle, not touching the floor.
This is totally unsatisfactory. I emailed the supplier and also attached a photo so they could see what had happended. I was very disappointed with their response. Which was as follows:-
Apologies for the inconvenience
The bed it s is very sturdy and nothing like this can happen unless bed is misused. It looks like kids have jumped on it on something like that
We are unable to help at this point
My son is 12 stone but 6 ft so not really that heavy. Surely, a double bed is meant to take the weight of two people anyway.
I have emailed the supplier back, asking them if they want me to...
- This is a modern style bed frame with beech posts and silver framework.
- Sprung slatted base for superb support and rigidity.
- Mattress not Included
- Self assembly required
- Next Day Delivery available
Description : This Tetras 4ft6 bed comes in a contempory style with beach posts providing a touch of luxury and utility at an affordable price. The base is sprung slatted for extra comfort. Designed to provide both style and comfort for a unique and practical bed with matching Headboard and Foot End. With minimal home assembly (full & clear instructions are provided) and available on a quick delivery basis, theres no need to wait around for weeks when we have it in stock right now. Please note: Mattress and bedding are not included. Picture is for demonstration only.